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FAQ UTENTI
How do I make a reservation?
Is it safe to fill in my credit card number?
Will HotelinPuglia.it debit my credit card when I make the reservation?
Are there any cancellation fees?
Should I print out my reservation confirmation?
How can I keep up with your latest offers?
What if I have special needs?
Are there meal packages available?
What if my reservation has been cancelled?
Where can I find directions to the accommodation property?
How can I give you suggestions or remarks about your website?
FAQ UTENTI
How do I make a reservation?
You can use the search options selecting the accommodation type, the province and the destination preferred. Each page will show you the accommodation features including location, room types, rates. Choose the accommodation you prefer and reserve it in 3 easy steps. Fill in the forms and in few hours you will receive the confirmation of the accommodation availability by e-mail or phone. Once you have received the availability notification you need to confirm the reservation within 48 hours. Our staff will send you a confirmation voucher that you will hand to the accommodation reception office. top
Is it safe to fill in my credit card number?
Yes. Your credit card data will be handled confidentially by the Banca Sella S.p.A. "credit card verification system". top
Will HotelinPuglia.it debit my credit card when I make the reservation?
Your credit card data are required to guarantee your reservation and will be sent to the vacation property that you chose. The payment will be made directly to the reception office so that nothing will be charged to your credit card. If you fail to cancel the reservation in time your credit card will be charged with the cost of the first night. top
Are there any cancellation fees?
Are there any cancellation fees? If you cancel the reservation within the terms stated in the cancellation policy, you will not be charged a cancellation fee. top
Should I print out my reservation confirmation?
Once you hace received the confirmation e-mail, please print it out and show it at your arrival. top
How can I keep up with your latest offers?
Sign up for our newsletter and we will update you on the latest offers of our accommodation providers. top
What if I have special needs?
For any special need please call the accommodation property at the number listed on the confirmation voucher. top
Are there meal packages available?
You may find different formulas as stated in the accommodation features page: all inclusive, full board, half board, bed and breakfast. top
What if my reservation has been cancelled?
The accommodation property must provide an alternative solution of equal or similar value. top
Where can I find directions to the accommodation property?
On the property page you find location, direction details and an extensive map of the area around your lodging. More details will be given, after you have made the reservation, in the confirmation email. top
How can I give you suggestions or remarks about your website?
You may send us your feedback or just ask for some information by using the form in the contacts page. top